At Motonevis, we are committed to providing high-quality AI-powered yoga equipment to enhance your fitness and wellness journey. Our Selling Policy ensures transparency, security, and a smooth shopping experience for all our customers. Please review the following guidelines before making a purchase.

1. Ordering Process

  • Customers can place orders directly through our official website motonevis.xyz.
  • Once an order is placed, you will receive a confirmation email with order details.
  • Orders cannot be modified or canceled once they are processed. Please review your order carefully before confirming.

2. Pricing & Payments

  • All product prices are listed in USD and include applicable taxes unless stated otherwise.
  • We accept major payment methods, including credit/debit cards, PayPal, and secure online payment gateways.
  • Motonevis reserves the right to update prices or run promotions without prior notice. Discounts and offers are only valid for the stated period.

3. Shipping & Delivery

  • We ship worldwide and aim to process orders within 1-3 business days.
  • Estimated delivery time varies based on location, with standard shipping typically taking 5-12 business days.
  • Customers will receive a tracking number via email once the order is dispatched.
  • We are not responsible for shipping delays caused by carriers, customs, or unforeseen circumstances.

4. Return & Refund Policy

  • We offer a 30-day return policy for unused products in their original packaging.
  • Refunds are processed within 5-10 business days after the return is approved.
  • Return shipping costs are the responsibility of the customer unless the item is defective.
  • For more details, visit our Refund and Returns Policy page.

5. Warranty & Product Support

  • Our AI-powered yoga equipment comes with a one-year limited warranty covering manufacturing defects.
  • Damage caused by misuse, improper handling, or unauthorized modifications is not covered.
  • For technical support or warranty claims, contact us at contact@motonevis.com.

6. Customer Responsibilities

  • Customers must provide accurate billing and shipping information to prevent delays.
  • It is the customer’s responsibility to check local import regulations, duties, and taxes, as Motonevis is not liable for additional customs fees.
  • Any fraudulent activities, such as unauthorized chargebacks or disputes, will be investigated, and necessary action will be taken.

7. Privacy & Security

  • We value your privacy and use secure encryption methods to protect your personal and payment information.
  • Customer details will never be shared with third parties except as required for order processing.
  • For more details, please review our Privacy Policy.

8. Contact Information

For any questions or concerns regarding our Selling Policy, feel free to contact us:

📍 Address: 446 Red Hill Rd, Marshall, AR 72650, USA
📞 Phone: (870) 448-3253
📧 Email: contact@motonevis.com

At Motonevis, we are dedicated to providing top-quality AI yoga tools with excellent customer support. Thank you for choosing us for your wellness journey!